Livraisons & Retours

DELIVERY

WE MAKE SURE TO DELIVER ALL OUR CUSTOMERS IN THE BEST POSSIBLE TIME.

PARTS IN STOCK ARE PROCESSED UPON RECEIPT OF ORDER VALIDATION AND DELIVERED BETWEEN 2 AND 5 DAYS.
DELIVERY COSTS FOR FRANCE ARE 9€.

FOR COUNTRIES WITHIN THE EU, DELIVERY COSTS ARE 20€.

FOR COUNTRIES OUTSIDE THE EU, DELIVERY COSTS ARE 30€.

PARTS PRODUCED ON DEMAND ARE PROCESSED WITHIN 24 HOURS AFTER THE ORDER HAS BEEN VALIDATED. THEY ARE THEN PRODUCED BY OUR FRENCH PARTNER WORKSHOP.
YOU SHOULD ALLOW A MAXIMUM OF 18 DAYS INCLUDING PRODUCTION AND DELIVERY.

EXCHANGES OR REFUNDS

YOU WANT A REFUND OF YOUR PART ?
PLEASE CONTACT US AT THE FOLLOWING EMAIL ADDRESS WITHIN 14 DAYS OF RECEIVING YOUR ORDER: CONTACT@KREMEDITIONSPARIS.COM

AFTER THIS PERIOD, WE WILL NOT BE ABLE TO REFUND YOU.

PLEASE INCLUDE YOUR ORDER NUMBER AND PROOF OF PAYMENT.

REFUNDS ARE MADE ON AVERAGE WITHIN 3 DAYS OF RECEIPT OF YOUR ITEMS.

RETURNED ITEMS MUST NOT HAVE BEEN WORN, WASHED OR DAMAGED. THEY MUST BE RETURNED IN THE SAME CONDITION AS THEY WERE SENT: PACKAGING, LABELS, ETC.

WE RESERVE THE RIGHT TO REFUSE ANY EXCHANGE OR REFUND IF THE ITEM DOES NOT COMPLY WITH OUR REFUND POLICY.

RETURNS ARE AT YOUR EXPENSE AND KREM̈ EDITIONS DOES NOT COVER THE COSTS IN CASE OF LOSS OR THEFT OF THE PACKAGE. WE THEREFORE ADVISE YOU TO TAKE OUT DELIVERY INSURANCE OR OPT FOR DELIVERY TRACKING.